How do you Ship?- I ship out as soon as I possibly can, almost always the same day as the order. I use multiple companies to ship USPS, UPS & Fed-Ex.
Do you do returns?- Returns are not accepted for paint, please choose your color or colors carefully, color cards are available and can be ordered prior to your paint order so you can see your color in person.
Damage or Loss- If you receive your package damaged please take pictures and send them to me asap, the sooner the better. JunQtique is not responsible for damaged packages after 3 days from time of delivery. You can email pictures of damaged items to firstname.lastname@example.org or text them to (575) 693-7493
Loyalty Program- Return customers will receive a permanent coupon code for future paint purchases
Other Ways to Order- You can email an order to email@example.com, or, give me a call at (575) 693-7493, a secure invoice will be emailed or texted to you, allowing you to pay with your preferred card, OR, we'll guide you through the process and get you taken care of in that very phone call.
We practice Same Day Shipping: What does this mean in the end? With the team we have in place- your order ships the same day you placed it - Monday through Friday. (note however, this is as long as your order came in before 4pm MOUNTAIN TIME
Annie Approved Instructions Are Included With Your Products: Have you ever ordered product from a business and are all excited to receive it, then your package arrives and all that is in it is what you ordered. You ask yourself, "what do I do now?" Well, when purchasing through JunQtique every package goes out with an official Annie Sloan getting started sheet, full of tips & tricks & do's & do not's for the products you just bought. Why do we do this? Because the money you spend on your order- you worked hard for. We want you to get every single ounce of awesome functionality out of the products we ship to you. We also want you to use the product correctly the FIRST time you try them!
We Offer LOW Flat Rate Shipping!: Our low, flat rate shipping costs are strategically based on the amount of money you spend- NOT the weight or the distance between you and I. That means if you are 2 towns away or 15 states away- the shipping is the same. And just an FYI- the shipping cost you pay- is based on the discounted rate we have established due to the volume we ship. It has taken us 5 years of business to be able to do what we do, but we do pass on our savings to you- so I guarantee you - we do not make a profit off of the shipping cost. I also personally guarantee our shipping is extremely competitive. (See chart below)